1) WHY SHOULD I USE GOTOUR TO BOOK AN EXCURSION / ACTIVITY?
Go Tour takes all the headache of searching which is the best tour or activity for your vacations as we have gathered the best professionals/ operators of Crete in one place. All the information of what is included and what is not in each activity and tour is written clearly and understandably so that there are no hidden costs for our customer.
2) WHAT ABOUT PAYMENT METHODS/TERMS ?
Upon booking a tour or activity you will be redirected to checkout payment where you can pay directly and securely by credit card or paypal . There are some tours/ activities that are on request basis so you will fill an inquiry form that will be send to us and we will email you if there is availability for your request. If there is we will send you a payment link to pay by credit card or paypal. Payments are required before the day of the tour or activity you have booked.
3) ARE THERE ANY EXTRA CHARGES PAID ON SPOT OR ON THE DAY OF THE EXCURSION?
On some tours / activities there are some boat fees and entrances that have to be paid on spot in cash to our guide so it would be better to have this amount in cash rather than card to avoid the queues .
4) WILL I GET A VOUCHER TICKET OR A CONFIRMATION UPON BOOKING;
After you have completed your payment you will receive a confirmation email of your pick up time and place that will include you voucher ticket for your tour / acitivity . You can show this ticket either printed or on your mobile phone to enter the tour .
5) HOW CAN I BOOK MY TOUR WITH YOU ?
You can easily book your tour after clicking the button “BOOK NOW” and searching for available dates . After choosing your date please enter the amount of Adults and Children participating and you will see the summary amount before you click “PROCEED” . You will be redirected to enter your information needed. If you face any problem with this procedure you can send us an email at info@gotour.gr and we will assist you with your booking.
6) IF I COME ACROSS ANY PROBLEM DURING MY TRIP , HOW WOULD YOU HELP ME ?
We on Go Tour provide truly a 24/7 assistance . Our contact phone is always available to assist you. We shall also give you mobiles of our executives who you may call in case of any need.
7) WHAT IS YOUR CANCELLATION POLICY ?
You may check our cancellation policy at our Terms and Conditions. You can also email us or call us in case you need any clarification or help.
